FAQ

Questions about fees?

You can view your fee bill online for each semester through PeopleSoft
For more information, visit the Bursar’s Office

What is PeopleSoft?

The PeopleSoft Student Administration System is used by matriculated degree-seeking students to register and by all students (degree and non-degree) to access their academic and financial records.

Your PeopleSoft ID number is your UConn student ID number and will remain your permanent ID number for UConn.

I am having trouble signing on to PeopleSoft.

Common problems and suggested solutions can be found HERE

If you need your password reset and/or account unlocked, click here or call (860) 486 - 4357.

How do I use PeopleSoft?

What is the NetID service?

How do I find my NetID? How do I reset my Net ID password?

Why should I check my Huskymail frequently?

• Registration information
• Course changes
• Tuition and fee bills (you will receive no other notification)
• Financial aid

How do I view my fee bill?

You can view your fee bill online for each semester through PeopleSoft

After logging in, navigate to the View Fee Bill by Semester link by clicking:

• SA Self Service > Student Center > Finances > View Fee Bill
• Click Search, then select the term (semester) from the search results list.

Your fee bill for the selected semester displays. Scroll down as necessary to view your Charges, Credits, Refunds, and Anticipated Deferrals for the selected semester.  Use your browser’s print button to print your fee bill.

Why didn't financial aid pay all my charges?  What can I do about it?

University charges, other than tuition, fees, room and board, cannot be paid automatically by Federal Title IV funds and/or outside scholarships without your express authorization. This includes charges such as parking, health services or balances from previous semesters. Without a waiver, you must pay these charges even if a refund check is received. If those charges remain unpaid, a Bursar Hold may be placed on your account, restricting registration, use of athletic facilities and other services.

To avoid this inconvenience, waivers are available. These waivers authorize the UConn Bursar's Office to use Federal Title IV funds and/or outside scholarships to pay any and all charges that may appear on your fee bill.

After logging in to PeopleSoft, navigate to the Financial Aid Waiver by clicking:

• SA Self Service > Student Center > Finances > Title IV financial aid waiver
• Follow the steps as instructed to complete and submit the waiver.

How do I get my new UConn ID card?

ID photos are taken at the Students Activity office, GAMPEL STUDENT CENTER (Greater Hartford Campus UNDERGRADUATE BLDG. RM. 301 B), 3rd floor UG.  You will need to bring some form of picture ID such as your drivers’ license or passport to have your photo taken and processed. For more details please click here.

Please allow at least one week for processing before you can pick up your ID card. 

You can deposit money into it and use it for printing and photocopying in the library and in the computer lab. You can also make purchases at the bookstore.

Deposits can be made at the One Card Office website and at the Co-op Bookstore.

Can I take a class or two, even if I’m not a degree seeking student here at UConn?

Yes.  You may take courses at UConn through the Center of Continuing Studies if you are a high school graduate or have a high school equivalency diploma. 

Typically, non degree students take credit courses

• Prior to applying for admission to one of the University's schools or colleges.
• For transfer back to their own college or university where they are degree seeking students.
• For personal or professional reasons.   

For more information, go to www.continuingstudies.uconn.edu

Is there a senior citizen program?

For $15 per semester, persons 62 years of age or older may audit undergraduate courses.  Laboratory, studio and online courses are excluded.

Prior consent from the must be obtained from the instructor and there must be space available.  Enrollment takes place after regular students have had a chance to register.

Auditors do not participate in course assignments or take exams.  No credit is awarded.  No official transcripts are maintained.

Senior citizen auditor registration forms are available at the office of the Bursar.

How do I apply for a student job on campus?

Student jobs are posted throughout campus.  Also, go to http://studentjobs.uconn.edu/ for online postings. 

Is parking available for Students?

Yes. Students may park in areas designated “Student Parking”. A parking decal is required.

Fees for parking decals are as follows:
            $40 for the academic year (includes summer)
            $20 if you haven’t attended in the fall but are attending spring (includes summer)
            $10 for summer if you haven’t paid parking that includes summer
            $10 for each additional decal

As Uconn Greater Hartford is a commuter campus, degree students are automatically billed for parking for the year. 

Non-degree students pay for parking at the time of registration.

To register your vehicle and obtain a parking decal, complete the online Student Vehicle Registration Information Form. Students are billed for the parking decal in their fall fee bill. Non-degree students are charged for parking at the time of registration. Students may apply for their parking decal once their fee bill is paid in full for the semester. Students may request to have their parking decal mailed or they may pick up the decal in the Student Administrative Services office located in the Undergraduate building at the Greater Hartford Campus.

How can I change my campus?

Regional campus to another regional campus:
Students may change their home campus to Hartford, Waterbury, Torrington, Stamford or Avery point for the next semester simply completing the campus change form and submitting it to their registrar’s office.

Storrs campus to regional campus:
Storrs students may change to a regional campus by submitting the campus change form to the Storrs registrar’s office. To subsequently return to the Storrs campus, students must qualify by meeting the campus change requirements. Prior Storrs students who were in campus housing are not guaranteed housing upon returning to Storrs.

Regional campus to Storrs campus:
All students who have earned at least 54 credits are eligible to change from a regional campus to the Storrs campus. A complete listing of campus change criteria can be found here: Campus Change requirements.

What is the process for changing ?

Academic major?
All students wanting to change majors should contact the Dean of Students (Nadine Brennan, Room 222, 860-570-9310) for assistance. If you are also changing to a new school or college in the process, pick up a “Petition for school or college change” at the Dean’s. Obtain the appropriate Dean’s signature and submit the form to office of student affairs. The school change form may also be downloaded at this site: online forms

Academic school or college?
All students who are changing to a new school or college should submit a “Petition for school or college change form”. This form is available at the student affairs office (Room 222). Obtain the appropriate Dean’s signature and submit the form to office of student affairs. The school change form may also be downloaded at this site: online forms

Address change?
Address changes can be made via the student administration system or by coming into the registrar’s office. Changes can also be made in person at the office of the registrar, room 102 or by mail if you send a letter of request to the office of the registrar, Unit 4077G, 233 Glenbrook Road, Storrs, CT 060269. You must include your printed name, signature, social security number and both your old and new addresses. You may also fax a request that includes the above information to: (860) 486-4199.

Address to which diploma application to be mailed?
Diplomas will be mailed to the address the student provides on their diploma application. Students can also change their Diploma Address by accessing the student administration system. The address change function is listed under the “Your Profile” menu.

Advisor change?
A change of advisor can be made by contacting the student affairs office, room 222, 860-570-9310.

Catalog year?
University policy regarding catalog year requirements is as follows:

• Undergraduate students must meet the requirements as they were at the time the student entered the school or college.
• Students who do a school change must meet the requirements as they were at the time of the school change.
• Students who leave the University and then return must meet the requirements as they were when they returned

However, all undergraduate students have the option to follow a more current catalog. To see if a more current catalog would be to your advantage, you are encouraged to run a degree progress report using the quick What if Report through your web access. Your catalog year is printed at the beginning of your degree progress/advisement report. If you decide to change your catalog, use the catalog change form on this site: online forms

Class schedule?
Add/drop via student administration system closes on the tenth day of the semester. Changes to your class schedule after add/drop has been closed, must take place at the office of the registrar. Refer to the semester calendar for deadlines. Remember that, as time passe by, additional signatures are required to make changes to schedules. More information is available in the online Undergraduate catalog at the following website: http://www.catalog.uconn.edu/acadm.htm#Registration

Course to or from pass/fail?
During the first two weeks of each semester or during the first week of summer sessions, some students have the option to put a class on pass/fail marking. This information is shared between the student and the office of registrar. If a student, having placed a course on pass/fail, decides to remove it from pass/fail, the student must do so by the ninth week of the semester or by the fourth week of summer session. For information about the rules, regulations and restrictions please check the online Undergraduate catalog at the following: http://www.catalog.uconn.edu/acadm.htm#Registration

Name?
You should see the Dean of the school in which you are enrolled who will make the decision regarding which courses will be accepted. The registrar’s office will then be notified in writing specifying which courses have been allowed.

Social security number?
You must fill out a form at the office of the registrar. You will be required to show your social security card.

Who can certify that I am a student (Enrollment and degree verification)?

Who can answer questions about my degree status?

When is my plan of study due?
Final approved plans of study are by the fourth week of the semester in which you are graduating. If you intend to complete your degree in the summer, you must submit final approved plans of study within the last four weeks of the spring semester. Additional information: http://www.catalog.uconn.edu/acadm.htm#Tentative

Where can I get my plan of study?
Plans of study are available from either your advisor or major department. Additional information: http://www.catalog.uconn.edu/acadm.htm#Tentative

How can I find out if I have remaining requirements?
Students can check remaining requirements by using the degree Progress Advisement Report feature of the student administration system, located under:
        SA Self Service > Learner Services > Academics > View Degree Progress Report
If you have any questions about the Degree Progress Report, Contact your advisor, Dean’s office, or the Degree Audit staff in the Registrar’s office.

When will my records be audited?
Auditing of your undergraduate academic records takes place during the semester in which you plan to graduate if you have applied for graduation and submitted an approved, final plan of study (required of all schools except Nursing, Pharmacy, and Allied Health).

Who audits my academic records?
Auditing of undergraduate academic records is done by Degree Auditors in the office of the registrar. If you have any questions about the process, please contact that office.

When should I apply for graduation??
You may file a diploma application the semester before your final semester.

How can I change my date of graduation?
If you have already applied to graduate, but change your date of graduation, please contact the degree auditing office.

Who can participate in the undergraduate commencement?
The University has to commencement days each year. The first in May, following the spring semester, and in December, following the fall semester. Students who complete degree requirements in August, may participate in either the previous May or the following December ceremony.